Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to VenueGuideHQ.com and pages, forms, and services operated through this website. It does not govern the privacy practices of venues, parking operators, reservation platforms, ticket sellers, map providers, transportation agencies, advertisers, or other third-party websites that may be linked from our content.

VenueGuideHQ is an independent informational website. Unless a page expressly states otherwise, we are not affiliated with the venues, parking companies, airports, attractions, teams, ticketing services, or transportation providers discussed on the site.

2. Information We Collect

Information you provide directly

We may collect information that you voluntarily provide through a contact form, email, correction request, business inquiry, or other communication. This may include:

• Your name and email address.
• An optional phone number.
• The subject and content of your message.
• A page URL, venue name, source link, or correction detail you submit.
• Business or professional information included in an inquiry.

Information collected automatically

When you visit the website, our hosting platform, analytics providers, advertising partners, security providers, and related technologies may automatically receive information such as:

• IP address and approximate location derived from it.
• Browser type, device type, operating system, and language settings.
• Pages viewed, referral source, links clicked, and time spent on pages.
• Date and time of access and general interaction data.
• Cookie identifiers, advertising identifiers, and similar online identifiers.
• Diagnostic, security, fraud-prevention, and error-log information.

Information from third parties

We may receive aggregated or pseudonymous information from analytics services, advertising platforms, consent-management tools, social platforms, or other service providers. We may also receive information when a venue representative, parking operator, reader, or business contacts us about published content.

Sensitive information

Please do not send passwords, payment card details, government identification numbers, medical records, precise financial information, or other sensitive personal information through our contact form or general email address.

3. How We Use Information

We may use collected information for the following purposes:

• To operate, maintain, secure, and improve VenueGuideHQ.
• To respond to questions, corrections, editorial feedback, and business inquiries.
• To review reports of outdated, incorrect, or incomplete parking information.
• To understand how visitors use the website and which content is useful.
• To diagnose technical problems and prevent fraud, abuse, spam, or security incidents.
• To display, measure, and manage advertising where enabled.
• To comply with applicable legal obligations and enforce our Terms of Service.
• To establish, exercise, or defend legal claims where reasonably necessary.

Where applicable law requires a legal basis, our processing may rely on consent, performance of a requested service, legitimate interests in operating and improving an informational website, or compliance with legal obligations.

4. Cookies, Analytics, and Advertising

Cookies and similar technologies

VenueGuideHQ and its service providers may use cookies, pixels, local storage, tags, scripts, and similar technologies. These technologies can support essential website functions, remember preferences, measure site performance, prevent abuse, and support advertising.

Types of cookies

Google advertising services

VenueGuideHQ may use Google AdSense or other Google advertising services. Google and its partners may use cookies or similar identifiers to serve and measure ads, limit repeated ads, detect invalid activity, and, where permitted, personalize advertising based on prior visits to this or other websites.

Depending on your location and our active consent tools, you may be shown a privacy or cookie preferences panel that allows you to accept, reject, or manage non-essential technologies. Browser settings may also allow you to block or delete cookies, although disabling essential cookies can affect website functionality.

Do Not Track and preference signals

Browser-based Do Not Track signals are not handled uniformly across the internet. Where required and technically supported, we may recognize legally applicable opt-out preference signals, such as Global Privacy Control, through our consent or advertising tools.

5. How We Share Information

We may disclose information to the following categories of recipients when reasonably necessary:

• Website and infrastructure providers that provide hosting, content delivery, security, form processing, backups, email, and technical support.
• Analytics providers that help us understand website traffic and performance.
• Advertising and consent partners that display ads, manage choices, measure ad performance, and detect invalid traffic.
• Professional advisers such as legal, accounting, insurance, or technical advisers where appropriate.
• Authorities or other parties when required by law, legal process, or a good-faith need to protect rights, safety, property, or website security.
• A successor organization in connection with a merger, acquisition, restructuring, financing, or transfer of website assets.

We do not knowingly sell personal information in exchange for money. Certain privacy laws may define some advertising-related disclosures as a “sale,” “sharing,” or use for targeted advertising even when no money changes hands. Where those laws apply, eligible users may have the right to opt out.

6. Your Privacy Rights and Choices

Depending on where you live and subject to legal exceptions, you may have rights to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request a portable copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing relies on consent.
• Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
• Appeal a denied request where local law provides that right.
• Exercise rights without unlawful discrimination.

How to submit a request

Email contact@venueguidehq.com with the subject line “Privacy Request.” Describe the right you wish to exercise and provide enough information for us to locate relevant records. We may need to verify your identity before completing certain requests.

Authorized agents may submit requests where permitted by law. We may ask for proof of authorization and may also verify the request directly with the individual.

EEA, United Kingdom, and Switzerland

Users in these regions may also have the right to lodge a complaint with their local data protection authority. International service providers may process data outside your country. Where legally required, appropriate transfer safeguards may be used.

United States state privacy rights

Residents of states with applicable comprehensive privacy laws may have additional rights relating to access, deletion, correction, portability, targeted advertising, sale or sharing, sensitive data, and appeals. Some statutory rights apply only when a website or business meets specific legal thresholds.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining editorial records, preventing abuse, resolving disputes, and complying with legal obligations. Retention periods may vary based on the type of information and why it was collected.

We use reasonable administrative, technical, and organizational safeguards appropriate to an informational website. No website, storage system, email service, or internet transmission can be guaranteed to be completely secure.

8. Third-Party Links and Embedded Services

Our articles may link to official venue websites, parking reservation providers, maps, ticket sellers, transportation agencies, advertisers, and other third parties. These services operate under their own privacy policies and terms. Review those policies before providing information or completing a transaction.

9. Children's Privacy

VenueGuideHQ is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, contact us so we can review and delete it where appropriate.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our website, vendors, advertising practices, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through an additional notice where appropriate.